Who we are

Car Rental Preveza. Our website address is: click4rent.gr & rentalpreveza.gr 

What is personal data?

The term “personal data” refers to information of natural persons, such as, but not limited to, name, postal address, e-mail address, contact telephone number, etc., which identifies or can identify you, hereinafter referred to as “Personal Data”.

What is Processing of Personal Data?

Any operation or set of operations performed, with or without the use of automated means, on Personal Data or on sets of Personal Data, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or any other form of making available, alignment or combination, restriction, erasure or destruction.

What Data do we collect from you?

We take care to collect only Data that is strictly necessary to serve the purpose for which it was provided and is used solely and exclusively for the purposes for which it was collected. As part of our activities, we will use your contact data to keep you informed about rental issues and new offers and services. With the exception of any Data collected by Cookies, the Data is limited to what you have expressly provided yourself for a specific purpose and where you have given your consent. We also collect Data during your visit to our website and if you have consented to this, consent which is presumed by filling in the respective fields.
Identity data, such as first name, surname, patronymic, date of birth, driver’s license, personal identification number, VAT number.
Contact/shipment data, such as postal address, e-mail address, telephone number.
Payment details, such as credit/debit card number, PayPal, bank account number.
Identifying information, such as username, IP address
Rental contract history data with our Company.
Data on any overdue debts owed to our Company.
Data of car accidents involving our Company’s vehicles.
Data on any abusive behaviour towards rentalpreveza.
Geolocation data (gps), electronic application data (bluetooth, navigator), Telematics application data.

How do we use your Data?

The processing of your Data is carried out either by the specially authorized personnel of our Company, or through computer systems and electronic devices by our Company and exceptionally by third parties, who, having contractually committed to our Company for the confidentiality and protection of your Data, process them exclusively and only for the purposes for which they have been provided to us.
More generally, your Data is processed in order to provide you with the following services:
Submission of an offer: The Company processes your Data in order to submit an offer for short or long term car rental.
Car Hire: The Company processes your Data in order to fulfil its contractual relationship with you, which is the car hire, to provide service (such as maintenance, repair, repair, vehicle replacement, etc.), to comply with legal obligations, to oppose, raise or exercise legal claims.
Create a User Account: The Company processes your Data in order to provide you with account functions and to facilitate, for example, the conclusion of a lease contract or the purchase of products and/or services.
Information services on the Website: The Company provides information services for its customers.
Data in electronic applications (navigator, Bluetooth, gps etc.): During use of the vehicle by you or a passenger, it is possible that data may be stored in electronic applications that may be pre-installed in the vehicle. Our company will never ask you to make such storage. If you do so, it will be entirely at your option and it is your responsibility to delete the data from the vehicle’s applications upon temporary or final delivery of the vehicle.
Geolocation (gps) data: geolocation (gps) systems can be installed on our fleet vehicles. These systems are only activated in the event of theft of the vehicle, following notification of the lessee/driver. The legal basis of the processing is the legitimate interest of protecting the legal interest of the company’s property.
Telematics application data: the installation of the Telematics application is available for our fleet vehicles. These systems are activated to track the vehicle in the event of theft or misappropriation or if the vehicle is not returned to the lessor on the agreed date and, at the same time, it is not possible to contact the lessee, following the latter’s notification. The data provided by the application is a) Smart Check – in, i.e. evaluation of the kilometres travelled during the rental period, fuel level etc., b) timely information on the maintenance status etc, c) asset management in case of significant damage to the vehicle etc. d) asset inventory, i.e. recording the exact location at all times of the vehicles (owned by the lessor) and updating the lessor’s reference points. The legal basis for the processing is the legitimate interest in protecting the legal interest of the company’s property.
Responding to your requests related to your personal data: In order to satisfy any of your rights (access, deletion, rectification, etc.) we will ask you at a minimum for your identification and contact data and your signature. The purpose of the processing is to settle your request and the legal basis is the compliance of the company with its legal obligation.

Contact: The Company uses your Data to respond to the requests/queries you submit indicatively by telephone and contact forms.
For what purpose do we process your Data?
We collect your Data for the purposes of the products and/or services provided, indicatively for:
a) the evaluation of your request for the submission of a tender and the conclusion of the lease contract.
b) the management of the lease of the car you have chosen, e.g. communication and information regarding the availability, the execution of the contract, the provision of maintenance, repair, replacement, vehicle pick-up, etc., the sending of the necessary documents for any products you may have purchased or services you may have been provided, the management of your debts to the Company, the making of returns.
c) compliance with the obligations imposed by the applicable legislation e.g. labour tax and insurance legislation.
d) to monitor, improve and adapt to your preferences and choices regarding our products and/or services,
e) the sending, by e-mail, of information about the Company’s products and/or services,
f) researching our customers’ satisfaction, promoting our products and/or services, sending newsletters for our products and/or services,
g) communication between us in the event of a competition.
(h) the assessment of the risks, credit or otherwise, for the Company’s vehicles and credit claims that are inherent in contracting with customers, with the aim of protecting the ownership of our vehicles, consolidating our transactions, avoiding further damage and, in general, protecting the Company’s commercial interests.

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

How do we ensure that Executors & Processors respect your Data?

The Processors processing on our behalf have agreed and contractually bound themselves to the Company:
(a) maintain confidentiality;
b) not to send your Data to third parties without the Company’s permission,
(c) take appropriate security measures,
d) comply with the legal framework for the protection of personal data and in particular Regulation 679/2016/EU (otherwise GDPR).
The Executors may, in the performance of their duties, employ other persons, who are called Sub-Executors. In this case, the controller should have given an authorisation to handle the processing of the Data in whole or in part. The consequence of this is that the sub-executor shall have the same obligations and rights as the Processor, as detailed in this Policy and always within the scope of his/her assigned responsibilities, and shall be jointly and severally liable with the Processor.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What are your rights?

You have the right to access your personal data.
This means that you have the right to be informed by us if we process your Data. If we process your Data, you can request to be informed about the purpose of the processing, the type of your Data we hold, who we give it to, how long we store it, whether automated decision-making is carried out, and your other rights, such as rectification, erasure of Data, restriction of processing and lodging a complaint with the Data Protection Authority.
You have the right to correct inaccurate personal data.
If you find that there is an error in your Data, you can submit a request to us to correct it (e.g. correction of your name or update of a change of address).
You have the right to erasure/right to be forgotten.
You can ask us to delete your Data if it is no longer necessary for the above mentioned processing purposes or you wish to withdraw your consent in case this is the only legitimate basis.
You have the right to portability of your Data.
You may request to receive the Data you have provided in a readable form or request us to transfer it to another controller.
You have the right to restrict processing.
You can ask us to restrict the processing of your Data for as long as your objections to the processing are pending.
You have the right to object and withdraw consent to the processing of your Data.
You may object to the processing of your Data and we will stop processing your Data, unless there are other compelling and legitimate reasons that override your right. If you have consented to the collection, processing and use of your Personal Data, you may withdraw your consent at any time with future effect.

Where your data is sent

Visitor comments may be checked through an automated spam detection service. ress and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

How will you be notified of any changes to this Policy?

We update this Policy whenever necessary. If there are significant changes to the Policy or the way we use your Personal Data, we will post an update to this Policy on our website and notify you by any appropriate means.
We encourage you to periodically read this Policy to know how your Data is protected.
The Privacy Policy was updated on 01/03/2025.